IT Pro Insights is written and published by Thorsteinn Halldorsson. Mail sent to the addresses below is read by him — there is no support desk in between.
Corrections
Found something wrong, out of date, or no longer true of how the platform behaves? This is the most useful mail we get, and it gets handled first.
Email thorsteinn.halldorsson@gmail.com with the article title and what is wrong — a link to the exact section helps. We check the claim against current behaviour, correct the article, and the revision then shows as a "Reviewed" date on the page.
Topic requests
Stuck on something and unable to find a straight answer for it? Tell us what the problem actually is. Reader requests feed directly into what gets written, and the awkward real-world problems tend to make the better articles.
Editorial feedback and everything else
General feedback, questions about an article's approach, and business or advertising enquiries also go to thorsteinn.halldorsson@gmail.com.
Privacy and your data
Anything involving your personal data — access, correction, deletion, or a question about the privacy policy — goes to thorsteinn.halldorsson@gmail.com, which is the address named in that policy.
What to expect
This is a one-person publication, so replies are personal rather than instant. We aim to answer within a few business days. Corrections are prioritised over everything else: even when a reply takes longer, a confirmed factual error gets fixed in the article as soon as it is verified.
Please note we do not accept guest posts, unsolicited sponsored articles, or link-insertion requests, and mail proposing them will not get a reply.
Newsletter
If you would rather have new guides come to you, the signup box in the sidebar and at the foot of every article sends practical Azure, DevOps, and security guides to your inbox. It is double opt-in, and you can unsubscribe from any email.